Thank you for your purchase. Please read this Refund Policy carefully as it provides important information about your rights and obligations as a customer regarding refunds for purchases made on our website skillfrontiers.com.

Products and Services Covered

This policy covers refunds for all products (e-books, materials, checklists and other documents) and services (online courses, training programs) purchased from SkillFrontiers.com, unless otherwise stated on the specific product page.

Refunds for Products (Books, Materials)

You may request a refund for purchased products under the following circumstances:

• Defective or incorrect product received
• Shipping address untraceable/incorrect
• Delivery refused due to damaged packaging
• Product damaged during transit

To receive a refund, you must return the product to us in unused condition along with all original accessories. Provide your name, address, contact details, order number and description of the issue when returning. Skill Frontiers will not refund any tax charges paid.

Refunds for Services (Online Courses, Training Programs)

For Online Courses:

• You can claim a full refund within 30 days of purchase.
• After 30 days, a refund is only possible if Skill Frontiers discontinues or removes access to the course you purchased.

For Training Programs:

Full refund if a scheduled training program is cancelled by Skill Frontiers.

Refund Process

1. Contact customer support at support@skillfrontiers.com to initiate a refund request.
2. Our team will validate the request based on the terms.
3. If approved, we will provide a return address to send back any products.
4. Pack and return products properly with order details and return address.
5. Provide the courier tracking number to customer support.
6. Refunds will be processed within 5-10 business days after receiving returned products or validating service refund eligibility.

Refund Method

Refunds will be issued using the original payment method:

• Credit/Debit Card: Refunded to the same card within 5-10 business days
• Bank Transfer: Refunded to the same bank account within 5-10 business days
• Check/Demand Draft: Refund check mailed within 5-10 business days

If you have any issues receiving your refund after the processing period, please contact: support@skillfrontiers.com.

This policy may be updated periodically. Continued use of SkillFrontiers.com after any updates constitutes acceptance of the revised terms.